1. Who is responsible for your information?

WebCoZa, operated by [INSERT LEGAL ENTITY OR OWNER], is responsible for personal information collected through this website and in connection with its services.

Contact: [email protected] | 079 536 1747

2. Information we may collect

• Name, business name and contact details.
• Website, domain, hosting and email information.
• Messages, support requests and project information.
• Billing, payment and account records.
• Technical information such as IP address, browser, device and website activity.
• Information supplied through cookies, analytics and security systems.

3. Why we use the information

• To respond to enquiries.
• To prepare quotations and provide contracted services.
• To register or administer domains, hosting and email.
• To provide support, maintain security and keep business records.
• To comply with legal, accounting and regulatory obligations.
• To improve the website and understand how it is used.
• To send marketing only where permitted and with an available opt-out.

4. Grounds for processing

Information may be processed with consent, to take steps requested before entering a contract, to perform a contract, to comply with legal obligations or where a legitimate interest applies and does not unjustifiably override the person’s rights.

5. Service providers and sharing

Information may be shared with hosting providers, domain registrars, email providers, payment or accounting services, security providers, analytics providers and other suppliers necessary to provide the service. List or link to the actual important providers used by WebCoZa.

6. Cross-border processing

Some service providers may process or store information outside South Africa. WebCoZa should take reasonable steps to use providers and safeguards appropriate to the information and legal requirements.

7. Retention

Information is kept only for as long as reasonably necessary for the stated purpose, contractual support, security, dispute handling and legal recordkeeping. Add actual retention periods where they are defined.

8. Security

Reasonable technical and organisational measures are used to protect information. No internet system is completely secure, and users should not send passwords or highly sensitive information through ordinary website forms.

9. Cookies and analytics

State which cookies, analytics, advertising or embedded services are actually used. Explain essential cookies, optional cookies and how choices can be managed. Ensure the live cookie banner matches this policy.

10. Your rights

Subject to applicable law, a person may ask to access, correct or delete personal information; object to or restrict certain processing; withdraw consent; or complain to the Information Regulator.

11. Children

The website is not intentionally directed at children. Add the process followed if WebCoZa knowingly provides a service involving information about a child.

12. Changes

This policy may be updated when services, providers or legal requirements change. The latest date should appear at the top of the page.

13. Contact

Privacy enquiries may be sent to [email protected]. Insert the correct Information Officer details where required.